Shipping policy

Thank you for shopping with Arbor Vale Adornments.

Processing Time

Orders are typically processed and shipped within 1–3 business days after payment has been received.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

Orders are shipped via USPS, UPS, or another reliable carrier, depending on the size, value, and destination of the package.

All orders include tracking information.

Insurance & Signature Confirmation

All orders are insured against loss or damage during transit.

Orders valued at $250 or more may require an adult signature upon delivery to help ensure safe receipt.

Shipping Rates

Shipping charges are calculated at checkout based on the destination, package size, and shipping method selected.

Free standard shipping is available on qualifying orders where indicated.

Delivery Times

Estimated delivery times are provided by the carrier and are not guaranteed. Delays caused by weather, carrier issues, customs processing, or other circumstances beyond our control may occur.

International Shipping

International shipping is available to select countries.

Buyers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities.

Incorrect Shipping Addresses

Please verify your shipping address before placing your order.

We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date so we can assist with filing an insurance claim and resolving the issue.

Multiple Sales Channels

Because our inventory is also offered through other marketplaces, an item may occasionally sell simultaneously. If an item becomes unavailable before shipment, your order will be canceled and a full refund will be issued promptly.